Privacy Policy

Last updated: 1 October 2026

SolvationAI Sdn. Bhd. (“SolvationAI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with our website, services, forms, advertising campaigns, or other business channels.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Company name
Job title
Business or project information
Enquiry or consultation details
Information submitted through our website contact forms
Information submitted through LinkedIn Lead Gen Forms or other advertising platforms

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Website usage and interaction data
Referral source
Cookie and analytics information

2. How We Use Your Information

We may use your personal information to:

Respond to enquiries and consultation requests
Communicate with you about our services
Understand your business or technology requirements
Prepare proposals, quotations, or project discussions
Manage client and business relationships
Provide, maintain, and improve our services
Improve our website and user experience
Measure the performance of our marketing and advertising activities
Maintain the security of our website, systems, and services
Comply with applicable legal, regulatory, accounting, and administrative requirements

Where appropriate, we may also contact you regarding relevant services, business opportunities, or updates. You may request that we stop sending such communications at any time.

3. LinkedIn and Other Lead Generation Forms

SolvationAI may use LinkedIn Lead Gen Forms and similar lead-generation or advertising tools provided by third-party platforms.

If you submit your information through these forms, the information you provide may be shared with SolvationAI and used to respond to your enquiry, contact you regarding our services, arrange a consultation, or explore potential business opportunities.

Your use of LinkedIn and other third-party platforms is also subject to the privacy policies and terms of those respective platforms.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

Support website functionality
Understand how visitors use our website
Improve website performance and user experience
Measure marketing and advertising effectiveness
Support analytics and security functions

We may use third-party analytics, advertising, or technology providers to help us understand website activity and improve our services.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some website features.

5. How We Share Information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where necessary to operate and support our business, including providers involved in:

Website hosting
Cloud infrastructure
Email and communications
Analytics
Advertising and marketing
Customer relationship management
Security and technical support
Business administration

These providers may process personal information only where necessary to provide their services to us and are expected to handle such information appropriately and securely.

We may also disclose information where required by applicable law, regulation, court order, legal process, or lawful authority.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including business, operational, legal, accounting, security, and regulatory requirements.

Retention periods may vary depending on the nature of the information and our relationship with you.

7. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Object to certain uses of your personal information
Request that we stop sending marketing or promotional communications

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

SolvationAI is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal requirements, or regulatory obligations.

Any updates will be published on this page, together with an updated “Last updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how SolvationAI handles personal information, please contact us:

SolvationAI Sdn. Bhd.

Website: https://solvationai.com
Email: brandon.fung@solvationai.com
Phone: +60 14-348 0991

For privacy-related requests, please include sufficient information for us to identify and respond to your request appropriately.